Privacy Policy

Effective Date: September 22, 2026

At DentalOne, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

1. Information We Collect

We may collect information that you provide when you:

• Book a dental appointment

• Submit a contact or enquiry form

• Request information about our services

• Communicate with our clinic

• Subscribe to updates or communications

This may include your name, phone number, email address, appointment details, and information you choose to provide about your dental needs.

2. How We Use Your Information

We may use your information to:

• Schedule and manage appointments

• Contact you regarding your appointment

• Respond to enquiries and requests

• Provide and coordinate dental services

• Send important service-related communications

• Improve our website and patient experience

• Meet legal and regulatory requirements

We will not use your personal information for unrelated purposes without appropriate permission.

3. Dental & Health Information

Information about your dental or general health may be collected when necessary to provide appropriate care. This information is treated as confidential and is accessed only by authorized individuals who need it for legitimate clinical, administrative, or legal purposes.

4. How We Protect Your Information

DentalOne takes reasonable technical, administrative, and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information with authorized service providers, healthcare professionals, payment providers, technology providers, or legal authorities when necessary to provide services, operate our business, or comply with applicable laws.

6. Cookies & Website Data

Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better user experience.

You can adjust cookie settings through your browser, although disabling certain cookies may affect website functionality.

7. Third-Party Services

Our website may use third-party services such as appointment booking, analytics, payment, communication, or hosting providers. These services may process information according to their own privacy policies.

8. Your Rights

Depending on applicable law, you may have rights to:

• Request access to your personal information

• Ask for inaccurate information to be corrected

• Request deletion where legally permitted

• Withdraw consent where applicable

• Ask how your information is being used

• Raise a privacy-related concern

To make a request, contact DentalOne using the details provided on our website.

9. Data Retention

We retain personal and healthcare information only for as long as reasonably necessary for providing services, maintaining appropriate records, fulfilling legal obligations, resolving disputes, and protecting our legitimate interests.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate involvement or consent from a parent or legal guardian where required.

11. Changes to This Policy

DentalOne may update this Privacy Policy from time to time. Any changes will be published on this page along with the updated effective date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact DentalOne through the contact information provided on our website.

DentalOne
Modern Dentistry. Personal Care. Healthier Smiles.